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Volunteer role: Voluntary Selector

Location:Kingston, United Kingdom
Application Closing Date:4 Aug 2019
Interview date:Applicants will be expected to attend 2 days of induction and training. We will communicate dates well in advance.
Start date:ASAP

VSO is the world’s leading international development organisation that works through volunteers to fight poverty. Working in 24 countries around the world, our unique role in international development is to place committed volunteers with carefully selected organisations where their skills can have the greatest impact. As a VSO volunteer you’ll live and work in some of the world’s poorest communities. By sharing your unique skills and experience you’ll help generate new ideas and new ways of doing things, helping the communities you work in lift themselves out of poverty. We’re not about delivering quick fixes, but instead we focus on long-lasting, sustainable change, that will impact generations to come. Join us as a VSO volunteer and help us work towards our vision of a world without poverty.

Role overview

The role of the Voluntary Selector is to work as part of team to assess the suitability of candidates against VSO criteria. Our Selectors play a key role in helping VSO to assess our professional volunteers. Our professional volunteers are from many different backgrounds, including education, health, IT and engineering, and may go on volunteer placements of up to 2 years. Candidates are assessed through a Blended Selection Methodology, consisting of an initial application and pre-screening interview, a situational judgement test(Online Psychometric Test) and then a panel interview with at least two selectors. The Voluntary Selector role would support with conducting the panel interviews for professional volunteers which are primarily conducted online.

Selectors receive training on the VSO methodology and on-going support. To enable Selectors to have sufficient practice to make effective assessments we ask for a minimum commitment of 10 interviews a year. Interviews are usually conducted via skype and last around 2.5 hours (including preparation and decision making time). A schedule of dates and times is sent out to Selectors well in advance and Selectors opt into these in a variety of ways to suit their work, personal commitments and availability.

Skills, qualifications and experience

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

• Ability to be open minded and respectful
• Ability to be resilient and adaptive to new situations
• Ability to facilitate positive change and build sustainable working relationships
• Ability to seek and share knowledge

Equal Opportunities

VSO promotes equal opportunities and values a diverse workforce.

The nature of the VSO Assessment methodologies requires Selectors to have specific skills and qualities. Thus it is important you feel able to broadly satisfy the following:

• Able to identify with VSO’s purpose and values statements
• Non-judgmental regarding the diverse nature of potential volunteers
• Confident in exploring sensitive personal issues
• Willing to work to VSO’s assessment methodologies
• Able to work individually and as part of a decision making team
• Able to make individual assessments and willing to reassess these in the light of additional information
• Able to work within the time constraints of the Assessment methods
• Able to meet the annual requirement for conducting interviews and of ongoing training of at least 10 days per year


• Experience conducting interviews and assessing against selection criteria
• Access to a reliable internet connection to conduct interviews online

Please note this role is based in the UK. Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply. 


As a VSO volunteer you will work on an ad hoc basis, performing activities for VSO during your free time. Expenses you incur while volunteering for VSO are reimbursed.

Some background about VSO

Much has changed since VSO started 60 years ago. We’ve gone from being a UK charity to a truly global development organisation. In 2016/2017 alone, we worked with over 7,000 volunteers from all over the world and from all backgrounds to deliver services that had an impact on the lives of almost 2.6 million people in the 24 countries where we work. Our programmes focus on the areas of health, education and livelihoods, with an increasing emphasis on resilience building, social accountability, gender and social inclusion. We believe progress is only possible when we work together and that strong partnerships are crucial to delivering positive change. That’s why we work with over 500 partner organisations, from local and national governments, to businesses, NGOs, funders, charities and community groups. Currently, over 30% of our people are recruited from within the country in which they work, and we continue to grow the share of community and national volunteers involved in our programmes. We also send increasing numbers of volunteers from one developing country to another. However, our vision has remained the same; to build a world without poverty

If you’re interested in applying for this role, please download the job description for more information.

To submit your application, click on ‘Make an application’ and complete all relevant fields on the online application form.

Make an application
VSO has zero tolerance of abuse and exploitation of vulnerable people. We expect all our employees/volunteers to ensure we protect children, young people and vulnerable adults from harm and abide by our safeguarding policy (PDF).

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