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Volunteer role: Knowledge and Information Manager


Type of role:Advocacy policy and research
Location:Various Countries, Various Countries
Application Closing Date:31 Dec 2020
Interview date:To be Confirmed
Start date:After June 2020

VSO is the world’s leading international development charity that works through volunteers to create a fair world for everyone.
At VSO we pride ourselves on doing development differently. We fight poverty not by sending aid, but by working through volunteers and partners to create long-lasting change in some of the world’s poorest regions.
We bring key stakeholders together to co-ordinate collective action, from local organisations to national governments.
In 2018/19, VSO supported over one million of the poorest and most excluded people in 23 countries across Africa and Asia.
Our programmes focus on health, education and livelihoods, with an increasing emphasis on resilience, peace building, social accountability, gender and social inclusion.
We’re not about delivering quick fixes, but instead we focus on long-lasting, sustainable change that will improve the lives of generations to come.

Role overview

The purpose of this role is to ensure improved Knowledge & information management capacity at VSO.

It is also to improve the way knowledge is collected, accessed and handled across the organization/community.

It is to improve Organisational effectiveness by developing and embedding a unified knowledge management system, procedures and tools which will then help Community networks to better plan and execute their work, facilitate the flow and collection of updated information across networks, and emanated from different sources.

In addition, standardize and institutionalize the networking approaches through capacity building strategies, plans and tools, developed to improve effectiveness of each individual network, mainly by mentoring and coaching highly targeted training activities and follow up support. Lastly, lessons learned will be shared and replicated.

Skills, qualifications and experience

•Extensive experience in knowledge management by working with local networks in governance and social accountability sectors
•Experience in developing and designing knowledge management tools/guideline for local communities at national and sub-national level
•Strong knowledge in research, capacity building and ICT skills
•Experience leading group of dynamic in multi-sector settings
•Excellent interpersonal and team building skills
•Strategic and analytical skills
•Report writing skills

This is an anticipated role in Knowledge and Information Management opening up in 2020/2021. Details of the location and duration will be shared once the role is developed and funding confirmed.

If you’re interested in applying for this role, please download the job description for more information.

To submit your application, click on ‘Make an application’ and complete all relevant fields on the online application form.

Make an application
VSO has zero tolerance of abuse and exploitation of vulnerable people. We expect all our employees/volunteers to ensure we protect children, young people and vulnerable adults from harm and abide by our safeguarding policy (PDF).

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